Our team of professional drivers will personally hand-deliver your order throughout our listed delivery areas (see below), in one of our eye-catching fleet of vehicles. This ensures that as you have placed your order with us because you appreciate our styles and services, that we actually design, make-up and deliver your order. When placing your order you will be asked to choose a preferred delivery window either AM (9-12) or PM (12-5). Although we take every effort to meet delivery requests and preferences, we cannot guarantee specific times.
To help identify our delivery area we have listed the zones as postcodes:
DY3, WV1 - WV14, ST19, TF11
We offer FREE delivery on all products within our "Just to Say" next day delivery range.
All other products are subject to a delivery charge from £1.99. Prices vary dependant on postcode. Same day orders must be placed before 12.30pm and are subject to an additional £2.95 fee. See below for delivery charges.
DY3 ~ £6.99
WV8 ~ £1.99
WV6-7 ~ £3.99
WV9-10 ~ £4.25
WV1-3 ~ £4.49
WV4 ~ £4.75
WV11 ~ £5.25
WV5 ~ £5.49
WV12-14 ~ £5.99
ST19 ~ £4.75
TF11 ~ £5.99
Additional gifts being sent with your flower or plant order will not incur any extra delivery charge. (No extra charge if being delivered to the same address). Please call 01902 847771 if you have any queries regarding your delivery charge.
What if they are not in when we try to deliver the flowers?
Our drivers will make every effort to meet the special instructions placed on your order, but should the recipient not be in when they make delivery the first option is to leave your gift with a neighbour. Alternatively if there is a safe place to leave them (i.e. porch etc) they will be placed and on both instances a note will be posted to advise them of the attempted delivery and where to collect them from.
Orders outside our areas
If your order is outside of our listed delivery areas your order will be sent by relay (E-florist). For relay orders please phone for prices. This is due to us having to adhere to the national relay price guide.
All prices shown include VAT at the standard rate and the VAT charged inclusive will be shown at the checkout for your reference. Should you require a full vat receipt please contact us and we can arrange the paperwork to be posted to you. Our VAT registration number is 310590145.
The images shown are for a standard size. The standard price gives us a base price to recreate the theme.
If however the medium or large size is selected, this gives us the opportunity to give a greater flower selection and to include extra flowers to enhance the theme of the product.
Methods of Payment
- Visa Debit
- Visa Credit
- Purchase Orders (If an account is not setup, please phone)
Please note that unfortunately we do not have the facility for excepting American Express.
Where possible we will endeavour to make up your order to the product specification. Due to seasonal fluctuations and out of stock items we will substitute with an alternative flower/product which is inkeeping with your order.
We take every care and effort to make your gift exclusive and unique. If in the unlikely event that you are not happy with the service you have received please write to:
The Flower Shop
Refunds & Cancellations
We will refund or cancel orders provided 24hrs notice is given before delivery date