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Weddings

FAQ's

How can I check if what I need to hire is available?
You can either check availability by either clicking on the "To check availability" by each item, which will open an enquiry window for you to complete. Alternatively you can contact the shop on 01902 843763 with your requirements.

What steps do I need to make to book my glassware or candleabra for my special day?
A £25.00 non-refundable booking deposit secures your hired items for the date period you require them. This will be deducted from your total hire charge, which is due for payment on collection.

How long can I hire the items for?
Our hire charge is for a 4 day hire period. If this needs to be extended please contact the shop on 01902 843763.

The Flower Shop is making my table arrangements and bridal flowers. Do I still need to pay my booking deposit for the glassware?
No. If you have booked with The Flower Shop to fulfil your bridal flowers and venue displays you would of previously paid your non-refundable booking deposit, which is applicable to cover your order placed. The £25.00 non-refundable deposit applies to glassware only orders.

What happens if an item breaks, is damaged or goes missing?
All damages are recharged at replacement costs and will deducted from your security deposit held by ourselves. Replacement costs are available on request.

Do you deliver the items I hire from T
he Flower Shop?

We are able to deliver and collect the items you hire from ourselves. This is a chargeable service and prices are from £5.00 for this service.

When do I receive my refund of the security deposit?
If you are returning the hired items to the shop yourselves, once a member of staff has checked the hired items your refund of the security deposit will be made by/on the same method of payment that the security deposit was made. If you have arranged for The Flower Shop to collect your hired items, your security deposit will be refunded after the items are collected and checked by a member of our staff.

 

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CONTACT US
T: 01902 843 763
Overseas T: +44 1902 843 763
108 Wolverhampton Road
Codsall, Wolverhampton
West Midlands, WV8 1PE

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